Side by side
| Point | Hipobuy | Oopbuy |
|---|---|---|
| Status, 10 Oct 2026 | Working | Working |
| Biggest market (searches) | Germany and France, ~18,100 each | Germany, ~74,000 |
| Agent service fee | Free (help centre) | Check its Service & Fees page |
| Declaration charge | About ¥10 per parcel | Check its fees page |
| Free storage | 90 days | Check its fees page |
| Returns | Within 5 days of warehousing | Per its returns policy |
| Trustpilot | Score withdrawn; 764 reviews | Score withdrawn; 979 reviews |
We could read Hipobuy's help centre line by line. Oopbuy's terms are rendered by scripts that our checker could not read on the day, so we leave those cells to you rather than repeating old figures.
Trust: the same warning on both
Both agents lost their Trustpilot scores for review practices that break the platform's rules. That puts them on equal footing: neither can lean on stars. Read the newest negative reviews for each. Hipobuy's recent complaints mention refunds after cancellation and tracking updates; Oopbuy's should be read the same way before you decide.
Who should pick Hipobuy
Buyers who value written terms: a clear free-service model, a 90-day storage period, a defined return window and named operating companies. French and Spanish buyers also find more Hipobuy community activity in their languages.
Who should pick Oopbuy
German buyers already in Oopbuy's large community, or anyone for whom Oopbuy's line quote to their address is clearly cheaper. Beware of look-alike Oopbuy domains; type the address yourself.
The test that decides
Build the same basket in both, run the shipping estimate with the same weight and country, then add VAT and €3 per tariff category, which are identical whichever agent ships. The cheaper total for a line with tracking wins. Our calculator helps with the tax part.
Moving between them
Rows work on either agent once you use the marketplace link; see Hipobuy links. More about each: Hipobuy review and Oopbuy spreadsheet page.
Community size and language
Oopbuy's German audience is much larger than Hipobuy's: about 74,000 monthly searches from Germany against roughly 18,100. A bigger community means more German-language guides and more shared sheets with Oopbuy links. Hipobuy's audience is more evenly spread across Germany, France and Spain, with strong French activity on Discord.
Spreadsheet links
Many German sheets are built for Oopbuy, many French and Spanish ones increasingly for Hipobuy. Because links can be rebuilt for either agent, this matters less than it seems. What matters is whether the sheet also stores raw marketplace links, which makes switching painless.
Testing both
If you are undecided, run the same small order on both: one inexpensive item each, shipped on comparable lines to your address. Compare the time to warehouse, the inspection photos, the support replies and the final cost. Two small orders cost less than one disappointing large order.
Our honest view
On the evidence we could verify on 10 October 2026, Hipobuy is more transparent about its written terms and Oopbuy has the larger German community. Neither has a clean Trustpilot record at the moment. For most European buyers, the line price to their address will decide, and that can only be checked on the day.
Other agents worth comparing
If the Trustpilot warnings on both put you off, agents with visible scores include Superbuy and Kakobuy; Spanish buyers often compare USFans.
Switching later
Choosing one agent now does not lock you in. Accounts are free, item prices are the same, and spreadsheets work on both once you use raw marketplace links. Many buyers keep two accounts and choose per parcel, depending on line prices and coupons that month. The only real cost of switching is the time to learn a second interface.
Shipping lines to Germany
Both agents ship to Germany on several lines, typically handing over to DHL or Deutsche Post. For a fair comparison, pick lines of the same type on both, for example tax-included lines with full tracking, and compare the price for the same weight. A cheaper postal line on one agent against a tax-included line on the other is not a like-for-like comparison, because the postal line may leave VAT to be collected at the door.
Support and language
Both agents run support on China time. Hipobuy lists online customer service and an email address; Oopbuy offers its own channels. Try a simple question on each before ordering; the speed and clarity of the reply is a reasonable preview of how a problem would be handled.
Payment
Check which payment methods each agent supports in your country and whether either adds a surcharge for cards or PayPal. A surcharge of a few percent can outweigh a small difference in shipping. Whichever you use, prefer methods that let you dispute a charge if an order goes wrong.
A note on rumours
Both agents attract shutdown rumours from time to time, as most popular agents do. Before acting on one, check a dated status source such as our agent status list, and remember that a site being slow for an afternoon is not a closure.
Whichever you pick, start with a small order and judge the agent on what arrives.
Questions people ask
Is Oopbuy or Hipobuy cheaper?
Item prices are identical because sellers set them. The difference is in shipping lines for your weight and country; quote both.
Which has the better Trustpilot record?
Neither shows a score: both carry fabricated-reviews warnings. Oopbuy had 979 reviews and Hipobuy 764 on 10 October 2026.
Which stores items longer?
Hipobuy states 90 days. Check Oopbuy's Service & Fees page for its current period.
Can I use the same spreadsheet on both?
Yes, by using the marketplace link behind each row.
Do Oopbuy and Hipobuy ship to France and Spain?
Yes, both ship to Hipobuy's main EU markets; compare lines for your address.
Which agent has more German-language help?
Oopbuy, by community size; Hipobuy's community is more spread across French, German and Spanish speakers.